Code of
Conduct

This Code of Conduct has been created so that all of our instructors and class providers have the opportunity to grow a successful business working in harmony with their Clubbercise colleagues.

1) INTRODUCE YOURSELF TO ANY NEW INSTRUCTORS IN THE AREA

Forming partnerships is a great way to get class cover and promote Clubbercise on a wider scale.

2) UNLESS THERE HAS BEEN AN OFFICIAL AGREEMENT IN WRITING DO NOT LAUNCH CLASSES ON THE SAME DAY AND TIME AS ANOTHER INSTRUCTOR/CLASS PROVIDER IN YOUR LOCAL AREA

This puts you in direct competition and will make it harder for both parties to grow their classes. The only exception is if it is a business/organisation where the majority of patrons are members. The decision to allow a business/organisation to hold Clubbercise classes in another instructor’s area is at the discretion of Clubbercise Ltd.

To check for local classes please search on clubbercise.com. ‘Local area’ is considered to be a 2 mile radius of the venue in rural areas and 1 mile in towns/cities.

Running a class on the same day at a different time is acceptable but they must start at least 1 hour apart.

IMPORTANT: Classes will not be officially recognized until they are added to our website and it is not acceptable to add a listing without actually launching classes. Please forward any written agreements to team@clubbercise.com for our records.

3) UNLESS THERE HAS BEEN AN OFFICIAL AGREEMENT IN WRITING DO NOT LAUNCH CLASSES AT A VENUE WHERE ANOTHER INSTRUCTOR IS TEACHING ON TWO OR MORE DAYS A WEEK

Teaching at the same venue will make it difficult for both of you to grow your classes as there will only be a limited number of potential customers.

Please forward any written agreements to team@clubbercise.com for our records.

4) IF YOU WANT TO PROMOTE YOUR OWN CLASSES AT ANOTHER CLUBBERCISE INSTRUCTOR’S VENUE PLEASE OBTAIN WRITTEN PERMISSION FROM THEM FIRST

Please forward any written agreements to team@clubbercise.com for our records.

5) CHARGE A SIMILAR ENTRY FEE TO OTHER CLUBBERCISE INSTRUCTORS IN YOUR AREA

Please forward any written agreements to team@clubbercise.com for our records.

6) ATTEND OTHER CLUBBERCISE INSTRUCTORS’ CLASSES BUT DON’T ‘USE’ THEM AND/OR BLATANTLY COPY THEIR PRESENTING STYLE

We actively encourage you to try other classes, this is how you grow and develop skills. However, there is a fine line between learning and using.

7) BE FRIENDLY AND PROFESSIONAL AT ALL TIMES – DO NOT BADMOUTH OTHER INSTRUCTORS, CLASS PROVIDERS OR CLASS PARTICIPANTS (INCLUDING VIA SOCIAL MEDIA)

Badmouthing reflects badly on you as an instructor and on Clubbercise as a company. Remember you’re all working towards one goal – to help people get fit and improve their health.

IF YOU THINK THIS CODE HAS BEEN BREACHED…

In the first instance bring it up with the other person involved (via email). If that doesn’t work ask your Pro Trainer for advice (via email) including clear evidence of the breach and all related email communications. As a final step your Pro Trainer can escalate the case to HQ. Phone calls and screenshots of social media communications cannot be used as evidence.

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